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Are you having an issue with a Window World window or door product? Many challenges can be quickly resolved using these guides and videos. These resources address some of the most common questions we receive from our customers, so we hope you easily find the answer you need!
In most cases a window that drops is due to the shoes coming off of the pivot bar. This is easily fixed following the instructions below:. NOTE: The shoe is spring loaded.
Home window & door repair guides
You may need an additional person to help. You can now remove the flat head screw driver that was holding the shoe as shown in Figure 3. Now bring the sash down to the level of the shoe.
With the tilt latch, tilt the window open as shown in Figure 4. Please ensure that the sash is level to the floor. Press on the window near the shoe to force it into the shoe. Close the sash.
If the shoe has engaged, you will need to repeat steps D through G. If the shoe is properly connected you will not see it any longer and the window will function properly. NOTE: Do not remove the sash unless it is absolutely necessary. There are many several reasons why you could be having an issue with your window locks. Please review the scenarios listed below to correct your locking problem. This is perfectly normal and all homes will occasionally have some condensation on their windows.
Keep in mind that excessive window condensation, frost, peeling paint, even moisture spots on ceilings and walls can be s of excessive condensation and possibly damaging problems in your home. We tend to notice condensation on window and mirrors first because they are not porous and moisture cannot penetrate these surfaces. This is an indication that you may have a moisture problem that needs to be addressed.
Now that your new windows create a much tighter seal, the excess moisture is unable to escape and therefore collecting on your windows. Again, windows do not cause condensation, instead they prevent humidity from escaping and provide an easy surface for condensation 18 need a Omaha Nebraska fix collect.
Everything you do in your home that involves water, like mopping the floors, contributes to the problem. The condensation you see on your windows is more likely to occur where the outside temperature is much lower than the inside temperature. The greater the difference the greater the opportunity for condensation. The best way to reduce condensation is to lower the humidity in your home.
So, how much humidity is too much? The following table illustrates the recommended comfortable levels of indoor humidity during the winter months.
This is very rare, in fact most of the time the condensation is either on the inside or outside of the glass. Seal failure occurs when condensation gets between the two panes of glass. Luckily, this is very rare.
Most of the time, condensation is either on the inside or outside of the glass. Before filling our Warranty Claim Request Form, make sure to use a cloth and clean both sides of the glass. If your window is broken, you will also need to fill out the form.
To prevent injury, we recommend that you tape the broken window with a clear duct tape while your claim is being processed. Once your claim has been filed it will take 2 or 18 need a Omaha Nebraska fix weeks to receive a new sash. While your warranty is being processed we recommend that you tape the broken window with a clear duct tape to prevent injury.
We will notify you as soon as the new sash has been received. The labels can be easily located, so please identify the serial on your window before you call Window World of Omaha. With this information, we will be able to identify your window and service the product in the best way possible. However, if disfunction occurs with one of our windows, doors, or siding products, Window World of Omaha is there to take care of your needs. Make a Warranty Claim.
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Request Free Estimate. Unable to lock the window. To fix this, unlock the window completely. Push the upper sash upward, as far as it will move and pull the lower sash to the bottom of the window. Once both sashes are in their proper positions you will be able to engage the lock.
The top sash has dropped from its pocket. Push the upper sash all the way to the top while pushing the lower sash down at the same time.
NOTE: You may need an extra person to aid you. This should allow you to engage the window lock. The sashes are not aligned correctly in the channel.
Tilt each sash in as if you are cleaning the windows. Push both sashes firmly back into place in the window channel. This should align the sash and allow the window to lock properly in place. Balance shoe is disengaged. If the balance shoe becomes disengaged from the sash, the window will not lock because it is misaligned.
NOTE: Windows do not cause condensation. Where is the humidity coming from?
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Reducing humidity is the key to reducing condensation. If bathroom exhaust fans, attic vents and laundry room vents are not working excess moisture is building up. Air out your home periodically. Opening windows for just a few minutes a day lets excess moisture escape and the fresh dry air enter.
Check your humidifier setting. Make sure you are following the instructions for your humidifier. You can even open your fireplace dampers to allow excess moisture to escape. Do your best to not over-water your house plants. You might be surprised. Whether big or small, long or tall, all of our Window World windows are easy to clean from inside the home.
No more standing on ladders or reaching dangerously to clean your windows. Anyone at any age can easily clean our windows! Both scenarios are making your home more uncomfortable and costing you a lot more money each month in utility bills. We have glass options that will remedy both unwanted situations. This is one of the most common service issues, complaints, and reasons why a window may need to be replaced or repaired.
Typically, you will see fog or moisture in your window as a result of seal failure around the glass itself. Keep in mind that this moisture and fog is 18 need a Omaha Nebraska fix the two panes of glass in your window where it cannot be wiped off. It is important to make this distinction, because this is separate from the scenario where you see condensation accumulating on the interior-facing surface of the glass on your window. That is an issue related to excessive humidity levels in a home, which we will cover next.
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Is the wood on the inside of your windows rotten? Unfortunately, if you have wood crank-out windows in your home, you may be experiencing these frustrating issues. As with any wood surfaces in your home, moisture has a detrimental effect on wood over time. It is extremely difficult, and time consuming, to properly maintain wood surfaces.